Privacy policy.
Skincident Pty Ltd
ABN: 50 630 474 841
Last updated: May 2026
At Skincident, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store and disclose your information when you visit our website or interact with our business.
1. Information We Collect
We may collect, store and use the following types of personal information:
a) Website usage information
Information about your device and how you use our website, including:
IP address
browser type
geographical location
referral source
pages viewed
time spent on the website
b) Transaction information
Information relating to purchases or transactions made through our website or services.
c) Account and contact information
Information you provide when:
submitting an enquiry
signing up to emails or newsletters
completing a form
contacting us directly
This may include your name, email address, phone number and social media handles.
d) Other information
Any other information you choose to provide to us.
2. Cookies
Our website may use cookies to improve your browsing experience and better understand how visitors use the site.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use cookies to:
improve website functionality
analyse traffic and usage behaviour
personalise content
support marketing and advertising activity
Most web browsers allow you to disable cookies through your browser settings. Please note that disabling cookies may affect how parts of our website function.
We may also use third-party analytics tools such as Google Analytics to help us understand website performance and visitor behaviour.
For more information about Google’s privacy practices, visit:
Google Privacy Policy
3. How We Use Your Information
We may use your personal information to:
operate and maintain our website
respond to enquiries and customer support requests
provide products or services
process transactions and payments
send important service-related communications
send newsletters or marketing communications where you have opted in
improve our products, services and website experience
analyse website traffic and customer behaviour
comply with legal obligations
You can unsubscribe from marketing communications at any time.
4. Disclosure of Information
We may disclose your information:
where required by law
to service providers who help us operate our business or website
to professional advisers such as accountants or lawyers
in connection with a business sale, merger or restructure
to protect our legal rights or investigate fraud or misuse
We do not sell your personal information to third parties.
5. International Data Transfers
Some of the services we use may store or process data outside Australia, including in countries where privacy laws may differ from Australian laws.
By using our website or providing your information, you consent to these transfers where necessary for us to operate our business and services.
6. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Access and Updates
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date.
To do so, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
We encourage you to review this policy periodically.
10. Contact Us
Skincident Pty Ltd
ABN: 50 630 474 841
Ph: +61 412 126 816
For any privacy-related enquiries, please contact us via the contact form on our website.